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Privacy Statement

PhysioNeeds West Bridgford Privacy Statement

PhysioNeeds West Bridgford is the Data Controller of this site and is registered with the Office of Data Protection. By accessing and using this Site, you hereby agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please exit from this site.

Privacy Policy:

This privacy policy describes PhysioNeeds West Bridgford current policies and practices with regard to personal data collected through this website. The term ‘personal data’ refers to personally identifiable information about you, such as your name, email address, date of birth or mailing address and any other information that you disclose. Personal data collected through https://www.physioneedswestbridgford.co.uk/ other than cookies, as described below*, the only personal data currently collects through this website is the information that you voluntarily disclose.

Cookies

A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer and they cannot be used to discover the identity of a user. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not and whether you are required to accept the cookie to view certain content.

Anonymous data collected through https://www.physioneedswestbridgford.co.uk/ - We may collect and store information for statistical purposes. For example, we may count the number of visitors to the different pages of our Web site to help make them more useful to visitors. This information does not identify you personally. We automatically collect and store only the following information about your visit:

The internet domain (for example, “xcompany.com” if you use a private internet access account, or “yourschool.ed” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our website · The type of browser and operating system used to access our site · The area that you are situated · The date and time you access our site · The pages you visit · If you visited the PhysioNeeds West Bridgford website from a link or another website, the address of that website.

Use of Personal data collected through https://www.physioneedswestbridgford.co.uk/

By sending us an electronic message (email), you may be sending us personal information such as your name, address and email address. PhysioNeeds West Bridgford uses the personal data you provide to process your request. We also use this information to help us improve the content and functionality of our website, to better understand our markets, and to improve our services.

PhysioNeeds West Bridgford will not forward any personal information received to any third party.

PhysioNeeds West Bridgford may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send to you will contain an ‘opt-out’ clause preventing you receiving future such communications. Please bear in mind that the email is not necessarily secure against interception. If your communication is very sensitive or includes personal information, you might wish to send it by postal mail instead. The information that you provide through will be used only for its intended purpose, except as required by law or if pertinent to judicial or governmental investigations or proceedings.

 

Dear PhysioNeeds West Bridgford patients

We hope you are all keeping safe and you and your families are managing okay in these very unprecedented times.

Following guidance issued by the Government on 20th March 2020, Rushcliffe Arena has temporarily closed due to COVID-19. Due to this our Physiotherapy clinic is also closed. However we are still providing patients with Video and Telephone Consultations to help with any injuries and issues. These are a great way to discuss your injury and get specific and tailored treatment (via home exercises) and valuable advice. Essential face to face treatment can take place at any of our other PhysioNeeds clinics as PhysioNeeds West Bridgford remains closed

We assure you that we have put enhanced measures in place to ensure the protection of both you the patient, our staff and the wider public. A full risk assessment of the working environment has been undertaken. We are following Public Health England COVID-19 infection prevention and control guidelines. We still encourage a 'Virtual First' approach with our Telephone and Video Consultations which patients have found very useful so far.

Please see both PDFs attached outlining our SCREENING-CLEANING-PROTECTING protocols and our Updated Patient Support Flowchart to help explain our current Physiotherapy service available to you. All patients MUST wear a mask. Here is a link to an easy DIY mask (YouTube)

COVID-19 SCREENING QUESTIONS: When booking a Face to Face appointment you will be asked to confirm that you or any member of your household IS NOT presenting, or HAS NOT presented with the following symptoms in the last 14 days:

  • a high temperature
  • a new persistent cough
  • a sore throat
  • new onset of headaches
  • loss of sense of smell or taste
  • feeling unwell in any way

If you answer YES to any of the above then you will not be able to be seen Face-to-Face but we can still discuss and treat your injury via Telephone/Video Consultations.

We have also been posting lots of videos on our Facebook page and YouTube channel (PhysioNeeds) so do check those out to try and stay as active as possible. We have also be putting top tips on our Facebook page to help with prevention/management of injuries. If you have any questions, please do contact the clinic.

Stay safe everyone!

From all the team at PhysioNeeds

Patient Support Flowchart

Screening, Cleaning, Protecting

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