PhysioNeeds East Bridgford

Dear PhysioNeeds West Bridgford patients

We hope you are all keeping safe and you and your families are managing okay in these very unprecedented times.

Following guidance issued by the Government on 20th March 2020, Rushcliffe Arena has temporarily closed due to COVID-19. Due to this our Physiotherapy clinic is also closed. However we are still providing patients with Video and Telephone Consultations to help with any injuries and issues. These are a great way to discuss your injury and get specific and tailored treatment (via home exercises) and valuable advice. Essential face to face treatment can take place at any of our other PhysioNeeds clinics as PhysioNeeds West Bridgford remains closed

We assure you that we have put enhanced measures in place to ensure the protection of both you the patient, our staff and the wider public. A full risk assessment of the working environment has been undertaken. We are following Public Health England COVID-19 infection prevention and control guidelines. We still encourage a 'Virtual First' approach with our Telephone and Video Consultations which patients have found very useful so far.

Please see both PDFs attached outlining our SCREENING-CLEANING-PROTECTING protocols and our Updated Patient Support Flowchart to help explain our current Physiotherapy service available to you. All patients MUST wear a mask. Here is a link to an easy DIY mask (YouTube)

COVID-19 SCREENING QUESTIONS: When booking a Face to Face appointment you will be asked to confirm that you or any member of your household IS NOT presenting, or HAS NOT presented with the following symptoms in the last 14 days:

• a high temperature
• a new persistent cough
• a sore throat
• new onset of headaches
• loss of sense of smell or taste
• feeling unwell in any way

If you answer YES to any of the above then you will not be able to be seen Face-to-Face but we can still discuss and treat your injury via Telephone/Video Consultations.

We have also been posting lots of videos on our Facebook page and YouTube channel (PhysioNeeds) so do check those out to try and stay as active as possible. We have also be putting top tips on our Facebook page to help with prevention/management of injuries. If you have any questions, please do contact the clinic.

Stay safe everyone!

From all the team at PhysioNeeds